Terms and Conditions
Welcome to HALLUCINATION.in. By using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before accessing or purchasing from our platform.
1. General Overview
1.1 HALLUCINATION is a registered brand specializing in rainwear and apparel for men, women, and children. We have been proudly serving customers with quality products for over 10 years.
1.2 By accessing HALLUCINATION.in, you agree to abide by these terms, as well as our Privacy Policy. If you do not agree with any part of these terms, please discontinue use of our site.
2. Eligibility
2.1 To shop with us, you must be at least 18 years old or have parental/guardian consent to use our website.
2.2 You are responsible for ensuring the accuracy of the personal information you provide when registering or placing an order.
3. Products and Pricing
3.1 Our primary focus is on premium-quality rainwear and other apparel for men, women, and children.
3.2 All product descriptions, images, and prices on HALLUCINATION.in are accurate to the best of our knowledge. However, slight variations in color or design may occur due to display differences.
3.3 Prices are subject to change without notice. We reserve the right to modify or discontinue products at any time without prior notice.
3.4 Discounts, sales, and offers are valid for the stated period only and cannot be combined with other promotions unless explicitly mentioned.
4. Ordering and Payment
4.1 Orders can be placed through HALLUCINATION.in by following the checkout process.
4.2 Payment options include credit/debit cards, UPI, net banking, and other third-party payment gateways. All payments must be completed before the order is processed.
4.3 HALLUCINATION reserves the right to cancel orders suspected of fraudulent activity or incomplete payment.
5. Shipping and Delivery
5.1 We deliver across India. Estimated delivery times are provided during checkout and are subject to change based on logistics or unforeseen circumstances.
5.2 Shipping fees and policies vary depending on location and order value. Free shipping may be applicable for orders above a specific value, as mentioned on the website.
5.3 Delays in delivery due to natural disasters, strikes, or other external factors are beyond our control.
6. Returns, Refunds, and Cancellations
6.1 Returns: We accept returns for unused and undamaged products within 7 days of delivery. Items must be returned in their original packaging with tags intact.
6.2 Refunds: Refunds will be processed after the returned items are inspected. The amount will be credited to the original payment method within 7-10 business days.
6.3 Cancellations: Orders can be canceled before they are shipped. Once shipped, cancellations are not possible.
7. Intellectual Property
7.1 All content on HALLUCINATION.in, including images, logos, product descriptions, and design, is the intellectual property of HALLUCINATION. Any unauthorized use or reproduction is strictly prohibited.
8. Privacy Policy
8.1 Your personal information is collected and used in accordance with our Privacy Policy. By using this site, you consent to the collection and processing of your data for order fulfillment and marketing purposes.
9. Liability
9.1 HALLUCINATION is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
9.2 We strive to provide accurate information, but we do not guarantee uninterrupted or error-free access to the website.
10. Governing Law
10.1 These terms and conditions are governed by the laws of India. Any disputes arising out of or related to the use of HALLUCINATION.in will be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.
11. Contact Us
For any questions, concerns, or assistance, please reach out to us:
- Email: support@hallucination.in
- Phone: 6290669855
- Address: 64, New Govt. Colony, West Bengal, Kolkata 700070
Thank you for choosing HALLUCINATION for your rainwear and apparel needs. We look forward to serving you!